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Clinic Procedures

Before your massage

  • Parking is available in the driveway (left side) or on the street during your appointment.

  • Please arrive no more than 5 to 10 minutes before your appointment to allow for room sanitization.

  • Upon arrival, please proceed up the driveway to the large carriage style doors where the clinic is located.

  • Please ring the doorbell to advise your massage therapist that you have arrived. 

During your massage

  • Enjoy a welcoming seating area to remove your shoes or boots.

  • Hang your coat, scarf, hat or personal items on convenient hooks.

  • Use a dedicated shelf for your keys, sunglasses, jewelry, purse, wallet or phone.

  • Charge your phone or tablet with fast charging available during your massage.

  • Adjust the room temperature to ensure your comfort.

After your massage

  • Enjoy a complimentary coffee to go as you enjoy the rest of your day!

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Billing & Cancellation Policies

  • Accepted forms of payment include Credit, Debit and cash.

  • Direct billing is available for VAC. Please inquire prior to your scheduled appointment for more details.

  • Cancellation policy:

    • Appointments cancelled with less than 24 hours’ notice may be subject to a fee of 50% of the scheduled service cost.

Access to Bathroom

*Not wheelchair-accessible

The bathroom is designed with your comfort in mind.

 

You will find:

  • Fresh hand towels

  • Premium quality soaps

  • Hand lotion

  • Tissues

  • Mirror for touch-ups

  • Accessible grab bar

A small basket of essentials such as hair ties, feminine products and mints is also provided for your convenience.

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